Audio Description of Video

[Title: New Tools & Tips – Enrollment Change Log]

[Chipper background music plays]

Slide 1

HPS has added an Enrollment Change Log to help you review enrollment changes submitted in your portal.

Slide 2

When enrollment changes are submitted by your users, it is now easier for you to identify what details have been changed.

Slide 3

For example, let’s say a member moved and submitted an address change in your portal.

Slide 4

When you review the enrollment transaction, you’ll see a grid comparing the original address to the new one.

Slide 5

As another example, let’s say a member had a baby and added a dependent online.

Slide 6

When you review the enrollment, you’ll see the dependent identified as “New.” You’ll also be able to compare the old and new coverage elections after the dependent was added.

Slide 7

The Enrollment Change Log will enable you and your team to review, identify, and approve enrollment changes more quickly and easily.

Slide 8

Log into your portal today to take advantage of this new enhancement. Contact HPS Support with any other questions.

[End Audio Description of Video]