Downloading EOB Opt-Out Records
Members can opt out of mailed Explanation of Benefit (EOB) documents in your portal. Here’s how you can download a record of which members have opted out.
Tag Archives: paperless
Seven Ways to Go Paperless with the HPS Web Portal
Healthcare Payers everywhere are looking for ways to go paperless. And whether it’s to save the planet, boost efficiencies, or to simply cut costs, there are numerous reasons to move to paperless processes. The HPS web portal offers several tools …
Optimize Online Enrollment While Social Distancing
In the new age of social distancing, enrollment season will be much more virtualized compared to previous years. HPS’ Online Enrollment can help you manage the transition to virtual while also streamlining your benefit processes and keeping all parties healthier. …
Online Enrollment FAQ – Part 2 – UX and Business Processes
Part 1 of our Online Enrollment FAQ talked about the configurability that enables Payers to create targeted online experiences and workflows for various enrollment scenarios, from open enrollment to an address change. In this portion of the FAQ, we’ll dig …
A Portal’s Contribution to Your Company’s Financial Wellness
Financial wellness is a buzz word often used to describe an individual’s financial health – how well one is earning money and saving it. However, financial wellness is also a key metric for healthcare payers. And while revenue is important, …
3 Ways to a Cleaner Desk and Stronger Business Efficiencies
Don’t you love the sight of a clean desk? The feeling that everything is managed, under control, and filed away where it should be? A clean desk is not something we see often. In fact, if truth be told, the employee …