Who Our Clients Are And Why We’re Thankful for Them
As we come to the time of year when we reflect on what we’re thankful for, our clients are at the top of that list. Our clients are a very unique and special group of people, and over the past …
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Author Archives: Jenny Wan
Portal Notifications
Have you ever created a portal account only to never log into it again? Many times when it comes to portals, out of sight is out of mind. If we’re not reminded to use the portal, chances are slim we’ll …
Your Benefits Supercenter
In the 1800s, shopping was very fragmented. You went to the butcher to buy meat, the baker to buy bread, the tailor to buy clothes, and so on. Nowadays, the prevalence of supermarkets and supercenters makes shopping so much easier. …
Dental Benefit Portals
Dental benefit management is no easy task. Besides engaging members to use their dental benefits, dental administrators must keep costs low and operate efficiently in order to be as profitable as possible. The right portal can support your business processes …
Your Provider Productivity Center
Who doesn’t want to be more productive and efficient? While that is certainly the case for Payers, it’s also the case for your providers. Sometimes when it comes to productivity, provider portals leave a lot to be desired. Sure, providers …
Under the Hood of a Web Portal
Revised and updated on September 17, 2024. Imagine going shopping for a used car and finding a nice, high-end car. Imagine liking the color, the seats, and the spaciousness of the car. Then, imagine looking under the hood and finding …
Your Portal Security Checklist
With continuous stories of hacking and breaches, it’s no wonder that portal security has become a hot topic in healthcare. Survey after survey of healthcare executives identifies cybersecurity as one of their top challenges. Web portals play a critical part …
HPS Client Success Story: Online Invoices
How One Payer Cut Their Invoice Distribution Time in Half For one of HPS’ clients, distributing monthly invoices to employer groups was painful. Each month, our client manually sent invoices to employers through secure email. Then, if an employer hadn’t …
3 Key Needs Met by Mobile Claim Submission
One of the biggest buzzwords in today’s technology world is “experience”. User experience and the need to engage users is becoming more of a necessity in our increasingly interconnected, mobile-based industry. And while user experience is important, it’s also critical …
The Power of Portals (from the Self-Insurer)
As featured in the Self-Insurer, HPS and some of our friends in the industry describe the growing value of web portals in employee benefits management and communications. Read More
Reasons to be Thankful for Web Portals
As we all reflect on what we’re thankful for, HPS wanted to share some feedback from our clients and why they’re thankful for their web portal solutions. Here are some of the top things our clients are thankful for, and …
What HPS Employees Say About Our Online Wellness Programs
HPS sees the value of our plug-and-play wellness programs so much that we provide these benefits to our own employees! Here are some personal testimonials from our employees about their experience with these programs: “When I was traveling …
How HPS Got 50% Utilization of its Telemedicine Benefit
Whether it’s a web portal, wellness program, or telemedicine, utilization is key! Utilization is what determines ROI and measures the success of your program. The third-party wellness and telemedicine programs offered in our web portal are the same programs HPS …
3 Solutions to Voluntary Benefit Management Challenges
As employers bulk up their employee benefits offering, telemedicine, wellness programs, and other voluntary benefits are common solutions they choose. While the increasing use of voluntary benefits has its advantages, they can be time consuming and cumbersome to manage. Web …
Maintain Consistency Online During a System Conversion
Updated and revised on October 12, 2023 The employee benefits industry is constantly changing. As laws, trends, and demands change, we are forced to change with it, and that includes changing the technology we use. Just because you’re changing technology …