It’s important to engage all parties in the healthcare process in order to keep it moving forward. However, when important healthcare tasks are out of sight, they’re often out of mind as well. You can increase awareness about healthcare tasks and …
Healthcare Plan Administrators (Payers) are often trying to speak their stakeholders’ language through engaging and exciting communications. But when a company has important information to share about healthcare, it is vital that they speak the users’ language – literally. HPS’ …
Have you ever created a portal account only to never log into it again? Many times when it comes to portals, out of sight is out of mind. If we’re not reminded to use the portal, chances are slim we’ll …
Updated on November 30, 2023 Communication, Communication, Communication. It’s key to the success of relationships, projects, and the effectiveness of your business operations. Whether it’s reminders to use important benefits, details about your operating hours, or guidance for navigating an …
Web portals are often seen as just an informational tool – a way to look up data or fill out forms. However, they are just as much of a communication resource as they are an operations tool. For example, tools …
This blog was updated on June 16, 2022 to highlight some of our newer technology. With the continuous advances in technology, more and more people are working remotely whether at home or abroad. For users working odd hours or in …
Online Enrollment helps you automate your enrollment intake processes. But when you use the data submitted to create online enrollment reports, you can also facilitate your post-enrollment processes effectively. Maximize your use of Online Enrollment with HPS’ Online Enrollment Reports. …
Health Portal Solutions recognizes the importance of all user types being able to view our website. Conformance Status The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels …
“Our invoicing processes are manual, but it’s not too bad. We probably can’t afford to automate our invoicing processes yet.” Does that sound familiar? While you may want to automate your invoicing process, the cost to implement that automation seems …
Whether you’re operating internationally or you’re US-based and serving members from different countries, it’s important to communicate with members online in their language. By translating your portal into other languages, members can navigate your portal more easily. This can also …
When we purchase technology, we tend to only use a small portion of that technology, while leaving the rest of it untapped. The HPS Secure Mailbox is no exception. While the Secure Mailbox might seem like a basic tool, it …
As ransomware, hacking, and breaches increase, so does the responsibility of health insurance administrators (Payers) to protect their members’ healthcare data. Payers’ web portals are an important tool for securely sharing information with people who need to see it. However, …